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  1.  Error code “202” or “203” or “207” or “211”. This means the update facility is not yet configured for you. Please consult your local vendor to enable this feature.
  2. Error code “208” “209” and “212”. This means that an error occurred when communicating with the Ascertia server, please try again after 10 minutes and if the issue persists please contact Ascertia or your local supplier with the PDF Sign&Seal log files.
  3. Error code “213” or “214”. This means that your system is unable to communicate with the Ascertia Upgrade server. Ensure you are connected to the internet and if applicable proxy settings are configured properly within PDF Sign&Seal Preferences > Connection pane).
  4. Error code “215”. This indicates an error occurred whilst downloading the upgrade patch of PDF Sign&Seal. Try again after 10 minutes and if the issue persists please contact Ascertia or your local supplier with the PDF Sign&Seal log files.
  5. Error code “216”. This means that the download patch of the PDF Sign&Seal is corrupted. Please contact Ascertia or your local supplier with the PDF Sign&Seal log files.
  6. Error code “500”. This means that the upgrade process failed with the downloaded patch of PDF Sign&Seal. Please contact Ascertia or your local supplier with the PDF Sign&Seal log files.
  7. Error code “505”. This means that the upgrade process didn’t complete properly and you need to revert back to original settings. Try the upgrade process again after 30 minutes and if the issue is still remains contact Ascertia or your local supplier with the PDF Sign&Seal log files.

How much does the file size increase when signing, and what is this dependent upon?

The size of the signed file increases (i.e. in comparison of the original unsigned file) depending upon the size of the images placed within the signature appearance. For long-term signatures additional space is used to add the timestamp and the certificate chain validation information.